Sylvia Robles

Senior Product Designer with a rich visual design background

Miami, FL + Los Angeles, CA | LinkedIn

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Thoughtful design meets impactful storytelling.

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Senior Product Designer
2021 - 2024

  • Served as Founding Designer on the New Ventures team, leading     design for a new suite of digital storefront products including Websites, Online Ordering, and a Branded App.
  • Brought multiple complex products from 0→1, launching publicly to thousands of customers and generating $3M+ in first-year revenue.
  • Redesigned onboarding workflows, increasing customer retention from 50% to 82% through data-driven iteration.
  • Built and maintained design systems to ensure consistency across a suite of restaurant management tools.
  • Conducted usability testing, heuristic evaluations, and prototype demos to validate user flows and improve system-wide UX.
  • Collaborated with engineers and product teams, ensuring seamless handoff and clear design specifications within Figma.

REEF Technology
Product Designer
2020 - 2021

  • Led UX/UI design for the Storefront module of a fleet management SaaS platform.
  • Created and maintained component libraries and UX standards,     ensuring cross-platform consistency.
  • Developed user flows, wireframes, and prototypes to streamline fleet and parking operations.
  • Worked closely with engineers and stakeholders, facilitating usability testing and iterative improvements based on data and customer feedback.
  • Refined UX workflows for subscription-based parking, increasing adoption rates.

Augusta HiTech
UI Designer
2020

  • Owned UX/UI design for the City of Denver finance campaign app from research to high-fidelity prototypes.
  • Designed and maintained a scalable design system, ensuring consistency across municipal services.
  • Conducted user research, journey mapping, and A/B testing to optimize usability.

Wyncode Academy
UXUI Teaching Assistant
2020

  • Mentored students on instructional design, usability principles, and content structuring for effective learningexperiences.
  • Developed course content andhands-on exercises to reinforce UX and digital design concepts.
  • Taught students how to design social& gamified digital products, incorporating interaction loops & playerengagement models.

Various Clients
Freelance
2016 - 2024

  • Designed B2B and B2C presentations, infographics, and visual storytelling assets for enterprise clients.
  • Developed branding and visual guidelines for keynotes, sales pitches, and investor decks.

Duarte
Presentation Designer
2016 - 2019

  • Partnered with design leads to understand briefs and conceptualize complex information into simple visual content
  • Supporting design team during WWDC in 2019, 2020, coordinating with speakers and internal department members to provide design direction for Keynotes

Modicum
Presentation Designer
2011 - 2016

  • Worked as part of a small design team that created B2B and B2C presentations
  • Collaborating with clients and internal project teams to understand requirements, audiences, and intended story for presentations. Delivering unique solutions to complex problems through visual storytelling, presentation design and infographics